The Registered Practical Nurses Association of Ontario (RPNAO), with support from the Ministry of Health and Long Term Care, is pleased to present 9 self-learning modules on Workplace Violence Prevention.

In 2010, Ontario revised legislation under Bill 168 to specifically strengthen protection against workplace violence and harassment. However, each of us can also make a difference in the workplace. The development of the Workplace Violence Prevention Toolkit was designed to support nurse’s knowledge and confidence in addressing workplace violence and harassment in their workplace.

The self-learning modules were developed in 9 sections to provide flexibility of completion; determine the number of modules that best fits your timeframe and return at any time to complete the series. Once you have viewed all 9 modules, please continue to our Workplace Violence Prevention quiz where upon successful completion a certificate will be generated and sent to the email address you have provided.

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Workplace Violence: Overview
Workplace violence overview - introduces the workplace violence toolkit.
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Workplace Violence: Part 1 - Introduction
Workplace violence introduction. A look at workplace violence and how it relates to nursing professionals.
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Workplace Violence: Part 2 - The Workplace
Workplace violence - a look at the workplace, potential issues and situations pertaining to workplace violence.
Additional Files: Are You At Risk for Workplace Violence(PDF)
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Workplace Violence: Part 3 - Responding
Responding to workplace violence. What to do and not to do.
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Workplace Violence: Part 4 - Actions
Actions for dealing with workplace harassment & bullying.
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Workplace Violence: Part 5 - Assertiveness
Being assertive in the workplace.
Additional Files: Assertion Self Assessment (PDF)
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Workplace Violence: Part 6 - Teamwork
Teamwork overview, barriers to teamwork and the RPN's contribution to the team.
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Workplace Violence: Part 7 - Leadership
Leadership overview and professional portfolio.
Additional Files: Assessing Leadership Skills (PDF)
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Workplace Violence: Part 8 - Emotional Intelligence
Competencies that influence the ability to respond to others through: developing emotional intelligence, skills for emotional intelligence use in the workplace, and for emotional intelligence in conflict management.
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Workplace Violence: Part 9 – De-Escalation
Recognizing potential for conflict, communication and managing conflict.
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Workplace Violence: Part 10 - Responding to Dementia
The differences between delirium and dementia, behaviors and de-escalation.