Gala MC

George Thomas

As an accomplished Master of Ceremony (MC), George Thomas, with over 20 years of experience, delivers an engaging, entertaining and memorable performance every time.

Whether he is motivating a crowd during a corporate or social event, presenting at award ceremonies, or entertaining at a wedding, his charismatic personality, versatility and stage presence are the perfect combination of qualities to be a genuine crowd pleaser. His profound understanding of the craft enables him to captivate his audiences.

His innate ability to build a rapport with any crowd through his cultural knowledge, his multi-lingual skills, as well as his adaptability and flexibility truly sets him apart as a man who can rise to any occasion. His motivational performances inspire and uplift every audience. George Thomas can seamlessly connect heart and soul and deliver your message with substance, class and a unique style.

George Thomas’ passion is to travel and motivate crowds all over the world and bring happiness to every celebration. He believes that entertainment is an international language with no boundaries.

Keynote Speakers

Erin Davis

Radio Host, Bestselling Author, Sleep Enthusiast

Is there life after loss? Can you get through a catastrophic event and come out joyful, even when you know it's something you will never truly get over? These are just a few of the questions longtime radio and TV host Erin Davis answers during her captivating, touching and humour-filled address: "Reclaiming Joy." Based on her bestselling 2019 memoir Mourning Has Broken: Love, Loss and Reclaiming Joy, Erin tells the story of a very public life where even her newborn baby was sent cards and gifts by people who - as time passed - would come to know Lauren as a daughter, a wife and a young mother herself. In May 2015 Lauren died unexpectedly at age 24, leaving a baby, a bereaved husband and two parents who didn't know if life could go on. One month later, Erin returned to her morning airwaves and proved that with the help of a "community of kindness," you can survive, thrive and indeed go on to become the one who lovingly and gratefully consoles others in their time of loss.  

Our Keynote Speaker had the honour of waking up residents of the Golden Horseshoe for 30 years as host of the morning show on 98.1 CHFI Toronto. Erin now resides in Victoria, BC where she gets to sleep in, although her reWirement has already been derailed by numerous speaking engagements and interviews, thanks to the #5 nationwide non-fiction status (Globe & Mail) of her memoir Mourning Has Broken: Love, Loss and Reclaiming Joy (HarperCollins Canada). 

Jody Urquhart

Burnout Prevention, Health and Wellness and Healthcare Expert

Biography: Jody Urquhart is holds national and international recognition as motivational speaker for a variety of audiences. She specializes in humour and purpose to enhance wellness and perspective. She always delivers the right message to revitalize audiences. Her infectious energy and enthusiasm come through each presentations. Because of her positive outlook and understanding of different industries, Jody is one of Canada’s most called upon conference speakers.
Urquhart is passionate about spreading the message of the importance of fun at work. As a result of her dynamic speaker ability, she performs as a motivational keynote speaker at over fifty organizations and associations yearly. She is an eminent motivational congress speaker. Jody’s trademark is to deliver very funny motivational speeches; humor being a key part of her audience connection. Jody is a former stand up comedian and often incorporates comedy in her presentations. Because of her humourous approach, audiences find it easy to retain her solutions and can implement her information.
Jody Urquhart is author of the bestselling book All Work & No SAY and syndicated the column, The Joy of Work. Her mission is to help motivate company employees to derive more meaning and satisfaction from their work. Jody is a guest speaker for the GE Healthcare Tip-TV Program, broadcast in over 2600 healthcare facilities. As a result, Jody Urquhart’s insights and expertise earned her the 2008 Bronze Award in the 29th Annual Telly Awards for Excellence in programming this presentation.
Her work as a convention keynote speaker includes health care associations, financial institutions, corporations, parks and recreation bodies, government agencies, trade organizations, professional societies and many other groups. Jody Urquhart holds diplomas in Professional Speaking from Mount Royal University and in Management and Marketing from Southern Alberta Institute of Technology Polytechnic. In addition, she also studied management for three years at the University of Calgary. Her success as a speaker is a direct result of her degrees and her extensive knowledge within different industries.
Jody Urquhart always customizes her presentations to each audience with the help of her meeting planner. Due to her extensive research before each presentation, she has a customization questionnaire that helps her to make the program more relevant to your audience. Above all, Jody Urquhart’s presentations energize audiences, get them laughing, get them thinking and inspire them to achieve more.

Cracked: new light on dementia is an innovative research-based theatre production and film that challenges the stigma associated with dementia, inspires alternative ways of thinking about dementia, and encourages everyone to take part in making this a better world for people living with dementia. Cracked follows persons with dementia and their families on their unique journeys with dementia. The journey spans from diagnosis through to their new lives in a long-term care home. The families in the film grapple with what the diagnosis means, if and how the diagnosis changes their relationships, and how they struggle to be with each other in the present where the persons with dementia call them to be.

Cracked is based on research conducted by Drs. Pia Kontos, Sherry L. Dupuis, Gail J. Mitchell, and Christine Jonas-Simpson, all of whom are health researchers who specialize in the areas of aging, dementia, and research-based drama. The researchers developed the original play collaboratively with director/playwright Julia Gray, professional actors, people living with dementia, and their families.
Pia Kontos, PhD and Sherry L Dupuis, PhD will introduce Cracked and follow up with a Q&A.
Dr. Pia Kontos is a Senior Scientist at Toronto Rehabilitation Institute – University Health Network and an Associate Professor in the Dalla Lana School of Public Health at the University of Toronto. Her research focuses on challenging stigma associated with dementia and transforming dementia care to more fully support people to live well with dementia. She creates research-based dramas to effect personal and organizational change, and supports the arts (e.g. music, dance, improvisational play) to enrich the lives of people living with dementia.

Sherry L Dupuis, PhD, is a professor in the Department of Recreation and Leisure Studies and Co-Director of the Partnerships in Dementia Care Alliance at the University of Waterloo, in Waterloo, Ontario, Canada. Sherry’s research program focusses on culture change in dementia and long-term care and promotes relational approaches that support living life to the fullest. She is committed to ensuring that the voices of persons with dementia and their informal and formal care partners are actively included in research, education, and practice. To this end, she uses critical participatory action research and arts-based approaches as a means of promoting personal transformation, social justice, and social change in dementia and long-term care.



Stories from RPNs

Session Description

This plenary session will offer attendees the opportunity to hear directly from RPNs across the province. Several nurses with share their personal stories- highlighting their career trajectories and the triumphs and challenges they’ve faced along the way. This discussion will shed light on the shared experiences and unique perspective of RPNs working in different settings across all corners of Ontario. 


Jen Calver is a professional and dedicated health care leader with more than 17 years of experience caring for the aging population.  In 2014, Jen obtained her designation as a registered practical nurse. Jen has been recognized as a champion of change management in the long-term care sector, has experience working in public health as an immunization nurse, is actively involved in the gerontological nursing community, and has a strong interest in health policy and research. Jen’s passion for supporting population health and wellness inspired her to enhance her professional practice by enrolling in an integrated and cross-disciplinary research-intensive pathway degree program for healthcare professionals. In spring 2019, Jen graduated with highest distinction from the Bachelor of Allied Health Science (BAHSc) program and has continued her studies in the Master of Health Sciences (MHSc) concentrated in community, public and population health at the University of Ontario Institute of Technology.

Deanna Clatworthy is a registered practical nurse (RPN), public speaker and health educator. She is the HIV Clinic Coordinator and Nurse at HIV/AIDS Resources and Community Health (ARCH) in Guelph, which cares for individuals who are living with or affected by HIV. Transgender health services is a new program offered at the ARCH Clinic and was developed and led by Deanna.
In addition to her work in com- munity-based health care, Deanna also works part-time at two family health teams located in Guelph. Deanna is a graduate of Conestoga College and is currently attending McMaster University and is enrolled in the Addictions Counselling program. Deanna recently completed training offered through Rainbow Health Ontario in transgender health care.
Deanna is passionate about teaching and presenting on topics regarding HIV/AIDS and is committed to reducing HIV Stigma in health care and removing barriers to enhance and better support the health of transgendered persons. Deanna has previous experience serving as a board member with other organizations and is honoured to be a part of this esteemed panel of nurses and looks forward to representing Region 2 with RPNAO.
Wendy Colmenero is Registered Practical Nurse (RPN), currently practicing in the Emergency Department at Micheal Garron Hospital (formerly Toronto East General Hospital). Wendy has been practicing as a nurse for over 35 years, working with medical, surgical, psychiatric, and geriatric populations. She has also been active on various committees including Unit Based Councils and Nursing Assembly. 
Wendy was chosen to receive a RPNAO Fellowship. For this Fellowship her research topic was “Nicotine Addiction with the Mental Health Inpatient”. During the course of the Fellowship, Wendy obtained a certificate in Nicotine Addiction from the University of Toronto. She has also been awarded the Daisy Award in recognition of outstanding patient care. 
Wendy has presented numerous posters at RPNAO conferences on various topics including violence in the workplace. 
Wendy advocates for the full utilization of RPNs in acute care settings and she promotes the importance of the role of the RPN in providing quality care. 
When Wendy is not nursing, she can be found tending to her garden, out on the tennis court with her husband, or exploring new cuisines.
Sandra Osbourne has worked for the City of Toronto Long-term Care Homes and Services for 21 years. She has provided compassionate care on the behavioural units for demented residents and their families. Her years of experience and on-going training has earned her various awards and certificates such as ‘You make a difference’ and Behavioral champion.
She is passionate about her job and the various roles that she plays in delivering excellent nursing care.
Megan Sloan is an experienced palliative care nurse with a penchant for positive deviance. She began her career as a Registered Practical Nurse at Roger Neilson House is 2007. There, she fell in love with innovative healthcare and decided to focus her career on improving the human experience. While continuing to work in pediatric palliative care, she also served on Council for the College of Nurses of Ontario, becoming President in 2016-2017. On her endless quest for knowledge, she went on to complete a Bachelor of Science in Nursing and then a Master of Arts in Health Leadership. Her studies focused on quality pediatric palliative care through consideration of the front-line nurse experience. Today, she can be found working at CHEO as a Quality Improvement Fellow and working on multiple projects throughout the hospital, Roger Neilson House, and the Palliative Care Special Interest Group. 

Concurrent Speakers

The To-Be-Discovered Path

Brenda D'Alimonte, Ontario Regional Manager, Care Services - Seasons Retirement Communities 

Session Description

The retirement sector is rapidly growing, with increasing expectations on both regulated and non-regulated staff. This session will explore the collaborative practice approach of speaker, Brenda D’Alimonte, RPN of over 30 years, now in an executive leadership role overseeing regional delivery of care to the patient population living at Seasons’ Retirement Homes across Ontario, and a look at how the RPN role is optimized to ensure high-quality of care to their clients and the families. With a team approach and demonstrated leadership, RPNs are fostering positive environments in the retirement sector and finding real job satisfaction, along with a rewarding career that allows them to utilize all their skills, knowledge, and judgment. 


Brenda D'Alimonte, Ontario Regional Manager, Care Services - Seasons Retirement Communities 

Brenda D’Alimonte is the Ontario Regional Manager of Care Services at Seasons Retirement Communities. She has over 30 years’ experience working as a nurse in various fields such as hospital, community, retirement living and long-term care within the Windsor-area.

Brenda has watched and experienced the role of a nurse develop into what it is today. With an energetic passion for her work and constant growth, Brenda continues to shape herself into a positive and inspirational leader to both the teams she guides, and her peers. 

The Experience of the Nurse with  a Disability in the Workplace

Paula Crawford-Dickinson, Professor, George brown College and Monique Bacher, Professor, George Brown College

Session Description

An acquired disability is often a career-ending experience for nurses, but this does not need to be the case.  Disabilities may be temporary or long-term and vary in their visibility and impact.   The lived experience of having a disability is an individualized experience.  Navigating the role of a nurse with a disability can be fraught with challenges despite the legal protections in place that promote accommodation and prohibit discrimination.  Although the experience of being a nurse with a disability has been overlooked in the literature, it is clear that this issue requires exploration as greater inclusiveness becomes the norm. Examining the experience of nurses with disabilities provides an opportunity to increase awareness of diversity within the nursing profession, create diverse role models, and challenge perceptions on disability that can apply to many practice settings.  This aim of this presentation is to promote greater understanding of the experiences of nurses with disabilities and consider how these nurses can be supported and accommodated. This presentation will include a brief overview of disabilities, accommodation processes, essential role functions of nurses, and relevant laws.  The central focus will include sharing of the lived experience of nurses who have a disability through discussion of factors that enabled or created barriers to their success as a nurse.  The impact on their work, experience with accommodations, strategies, and recommendations will be offered to assist nurses in moving towards greater inclusion in the workplace.


Paula Crawford-Dickinson, Professor, George brown College

Paula Crawford-Dickinson has been a professor in the Sally Horsfall-Eaton School of Nursing at George Brown College since 2006.  She has extensive experience in neuroscience, trauma and critical care nursing through her previous positions as an acute care nurse practitioner, clinical educator and staff nurse.  Paula is committed to continuing education and recently completed a Doctorate of Education in Health Policy and Health Education.

Monique Bacher, Professor, George Brown College

Monique Bacher is a full-time professor in the Practical Nursing Program in the Sally Horsfall Eaton School of Nursing at George Brown College in Toronto. In her current position, Professor Bacher teaches courses in nursing theory and the professionally related courses for semester 1 and 3. She has had previous leadership experiences as a semester coordinator and clinical coordinator. Professor Bacher has been with GBC since 2001. Her primary research areas of interest include Promoting Leadership in Practical Nursing Students, Remediation for Adult Learners in the Practical Nursing Context, Practical Nursing Clinical Language Support: Learning Contracts in an Inter-Professional Context; Using OSCE (Objective Structured Clinical Exam) as an Evaluation Tool in Practical Nursing Education as well as Thriving as a Nurse with a Disability: The Experience of Nursing Faculty. She has presented at local, provincial and international nursing conferences.

What’s the Nature in Nature within Healthcare?


Session Description

International research shows that the natural environment (e.g., sunlight and living plants) provides therapeutic benefits. A summary of this multidisciplinary area of research is needed to share our understanding of what the natural environment means in healthcare and ways it has been adopted across facilities (e.g., hospitals, long-term care, mental health, and rehabilitation). This presentation will demonstrate a system of the critical attributes and their dynamic relationships about the natural environment within healthcare. The audience will walk away with three key messages, applicable for practice: 1) The health and work outcomes that have been studied, which are positively influenced by exposures to the natural environment. 2) Several example interventions that have been adopted in various facilities and countries. 3) The critical attributes to consider when designing their own interventions at work.  Findings: The five critical attributes of the natural environment in healthcare will be presented through examples. The summary of these attributes is: 1) The natural environment’s impacts on outcomes, related to physical health, mental health and well-being and work, influence all attributes below.  2) The opinions about the natural environment in healthcare, accounted for by people’s perceptions, preference, and satisfaction, influence its use and design (physical and programmatic).  3) The uses of the natural environment in healthcare, categorized by contacts with nature, frequency of use, and accessibility, influence outcomes. 4) The processes of the natural environment in healthcare, described by therapeutic goals and participatory approach to design, influence design, use, and outcome. 5) The definitions of the natural environment in healthcare influences all the attributes above, including the physical and programmatical designs.   Conclusions: The natural environment complements the biomedical health-system. The exposures to nature, a nonpharmacological approach, promotes health and well-being in patients, LTC residents, and extend to their nurses who provide care.



PEGGY CHI, OALA, CSLA, LEED AP, is a landscape architect, dementia care mapper, and a doctoral student in health services research at the University of Toronto’s Institute of Health Policy, Management, and Evaluation. Her work prior to research includes design projects of parks, master plans, transportation infrastructure, and commercial and residential buildings located in Canada, the UK, Italy, and Saudi Arabia. Her doctoral research examines the relationships between natural environment and health of residents and staff in Ontario’s long-term care homes.

Workshop Speakers

Code of Conduct

Audrey Tong (Strategic Consultant) & Carlyn Tancioco, RN, BScN, Med Advanced Practice Consultant, Practice Support

Session Description

The Code of Conduct (Code) describes to stakeholders, particularly the public, what to expect of Ontario nurses’ behaviour and conduct. It is a standard of practice that Ontario nurses are accountable to. As described by members of the public during the College of Nurses of Ontario’s (CNO’s) consultation of the draft Code in the Fall of 2018, the code “creates accountability for nurses” and is “empowering for nurses”. 
The principles and associated statements in the Code set a high bar for all Ontario nurses, which supports advancing safety and high-quality nursing care across the province. 
The Code is evidence informed. CNO would share what was learned through the development process, including what patients and the public expect when receiving care from nurses. We would address these expectations as it related to the Code and we are also interested in sharing the information in a way that we believe would be valued and could be applied by others in the health care system.


Audrey Tong (Strategic Consultant)  
Carlyn Tancioco, RN, BScN, Med Advanced Practice Consultant, Practice Support

RPN Leadership in Clinical Quality Improvement

Cheryl Ogawa, RPN - Saint Elizabeth Health Care

Session Description

Quality improvement (QI) consists of systematic and continuous actions that lead to measurable improvement in health care services and the health status of targeted patient groups1. During this workshop RPNs will share how they are providing leadership in promoting clinical quality at SE Health, from data collection and interpretation, to improvement initiatives and working with front line staff to address gaps. 
The workshop will provide delegates the opportunity to learn about clinical quality, strategies to identify gaps in practice, and approaches to improvement.  The goal by the end of the workshop is for delegates to feel empowered to return to their organizations with the skills to become leaders in clinical quality improvement.


Cheryl Ogawa, RPN - St. Elizabeth Health Care

Cheryl Ogawa graduated from Humber College with a Registered Practical Nurse Diploma in 2003. She moved straight from nursing school to working with Saint Elizabeth Health Care as a new grad where she continued learning and growing in the nursing practice for 16 years. Through these 16 years she has worked mostly in the community, visiting and caring for clients in their homes as well as the clinic setting caring for clients with a varied array of health concerns.  Cheryl also had the opportunity to spend time caring for our pediatric school program clients.

Recently she has been assisting in the Educator role providing education, precepting new hires and mentoring nurses who are advancing their knowledge and skills. Cheryl grew up on a farm so any chance she gets to be outside, gardening or relaxing by the water are very precious moments for her.

Jessica Ennis RPN – SE Health

Jessica Ennis is the Orientation and Onboarding Program Manager at SE Health, where she leads a team focused on new employee experience during onboarding and orientation. Jessica plays several key roles at her current organization, including being an active member of the Orientation Committee, with a focus on ensuring focused, quality, professional Orientation for positive employee experience and retention initiatives. Jessica brings over 13 years of leadership and nursing experience to her role with SE Health.  Jessica is determined to ensure that new employees have a positive experience within their first weeks, setting them up for success in their careers with SE Health.

Jennifer Hudder, RN, BScN- Advanced Practice Leader

Jennifer works within SE Health as an Advanced Practice Leader as a clinical lead in Electronic Health Records. Practicing as a Registered Nurse since 2007 she has a vast variety of experience in Cardiology, Pediatrics, Palliative, Emergency Department and in the community for the past 8 years. Ensuring clinical quality and improvement she has been involved in many initiatives including the Pediatric Tracheostomy and Ventilator Initiative Team, Accreditation Canada, Excellence Canada and The Palliative Care Quality and Safety committee.  

Optimizing Continence Care in Nursing Homes through Unregulated Care Provider Education: Findings of a Pilot Study

Dr.  Veronique Boscart, Director of Schlegel Centre for Advancing Seniors Care  - Conestoga College

Session Description

Create and pilot test the efficacy and acceptability of an online, educational module, utilizing an ASILA, on continence care for UCP students and UCPs working LTC to optimize attitudes and beliefs about incontinence and continence care.



Dr.  Veronique Boscart, Director of Schlegel Centre for Advancing Seniors Care  - Conestoga College

Veronique holds the CIHR/Schlegel Industrial Chair for Colleges in Seniors Care and works with Conestoga’s faculty and students and health care professionals at Schlegel Villages. Her desire to educate others about the importance of exceptional care continues to remain her priority in her newest role as the Executive Dean of the School of Health and Life Sciences at Conestoga College. Veronique is also involved at the Schlegel-University of Waterloo Research Institute for Aging (RIA) and is an Assistant Clinical Professor with the School of Nursing at McMaster University.

Veronique holds an adjunct assistant professor position at the School of Public Health and Health Systems at the University of Waterloo as well as an adjunct scientist position in Intelligent Design for Adaptation, Participation and Technology (iDAPT) at Toronto Rehabilitation Institute, University Health Network.

Veronique’s research interests focus on evidence-based care in gerontology, curriculum development of gerontological education for nurses and health care professionals as well as care models for residential care settings.



POSTER 1: Nursing Perspectives and Supports for the Aging Population

Jen Calver, Registered Practical Nurse, Golden Plough Lodge
Michelle Proudfoot, Clinical Instructor, Lakehead University School of Nursing

Session Description

The number of older adults living in Ontario are projected to double over the next 20 years. Overall, the aging demographic are living longer, healthier, and more active lifestyles. Nurses play a crucial and valuable role in supporting the aging population and the people who care for them, including health promotion and protection and disease prevention and intervention strategies within various health sectors across the province.  This session will engage participants in discussing the trends and challenges affecting the aging population, identify common misconceptions about the aging process, discuss gerontological nursing practice standards, and explore current opportunities and networks available for Gerontological Nurses, students, and health allies.

POSTER 2: Integration of Homecare & Community Care

Heather MacArthur, Senior Manager, Home and Community Care, VON

Session Description

Victorian Order of Nurses for Canada (VON) has been pioneering care at home for over 120 years and is a highly-trusted non-profit organization that works with clients, employees, volunteers and partners to provide innovative clinical, personal and social support to people who want the comfort and peace of mind of living in their own home and communities.  VON is largely known for providing Homecare services such as visiting nursing.  What is not well known is that VON provides a diverse variety of Community Support Services (CSS) such as Meals on Wheels, Adult Day Services, Transportation, Respite and Visiting Hospice.  Although VON offers such variety of Home and Community care, they are often siloed from one another; especially from a client perspective.  To improve the client experience and outcomes, the goal is to integrate care.  To achieve this goal, leadership from Homecare and CSS participated in the Dorothy Wylie Health Leaders Institute where they developed a change project to integrate Home and Community Care.  Given the current state of our Health Care system, the most manageable opiton was to empower nurses to identify and refer clients/caregivers to CSS.  To initiate this change, it was imperative to provide nurses with education about CSS and provide them with the appropriate tools to do so.  It was equally as important to engage clients/caregivers and provide them with resources about these services available to them.  An internal e-referral was developed for nurses to use to refer to CSS. The referral has launched and referrals are slowly trickling in.  As a result of the project, it has identified some gaps related to our Information System (IS) as the system was designed predominately for Homecare programs and it does not current provide integrated data.  In addition to the IS challenges, it is evident that nurse champions are needed who can lead peers to look outside the primary reason for the nursing intervention and determine if additional supports can complement the care or improve the quality of life of the client/caregiver.

POSTER 3: Exploring Nurses’ Knowledge, Skills and Experience with Young Caregivers

Sue Bookey-Bassett RN, PhD, Assistant Professor, Ryerson University

Session Description

In Canada, there are more than 185,000 young carers (aged 15-24) who participate in unpaid work through caring for a loved one living with chronic injury or illness. Carers often experience significant emotional, mental, and/or physical health challenges, related to insufficient supports and limited resources. While recent efforts to support carers as a whole, such as a national strategy to address dementia, there is no mention of strategies specifically meant to support young carers.

POSTER 4: Leadership Opportunities as an RPN: The Dorothy Wylie Experience

Erin Arsenault, ADT Nurse RPN, Stevenson Memorial Hospital


This Abstract outline the transformation and actualization of the skills I acquired at Dorothy Wylie to develop and execute a project. The focus of this project was to decrease the costs paid by the acute care facility for non-urgent transfer. In my role as the Admission, Discharge, Transfer nurse; I play a significant role in the flow of patients throughout the organization. In this project, it was critical to have stakeholder buy-in by the early engagement of nursing, registration staff, and administration staff. Through the successful implementation of the project, a seamless process was developed that enhanced both the patient/family and staff experience for booking non-urgent transportation. Furthermore, we were successful in reducing the annual costs to the organization.


POSTER 5: Point-of-care Nursing Leading Pressure Injury Prevention

Taranvir Dayal, Advanced Practice Leader - Nurse, Baycrest Health Sciences and Olha Volohdina, RPN - Baycrest


Problem: Since 2015, there had been a rise in pressure injury incidence rates (new pressure injuries developed within an organization) in a complex continuing care population. An interprofessional approach was taken to assess the problem and identify effective solutions using a variety of quality improvement strategies.   Addressing the problem: Three change ideas were identified to help address the rising rate of pressure injuries: 1) empower nurses to perform effective and regular skin assessments via point-of-care nursing-led prevalence and incidence studies quarterly instead of annually 2) streamline the use of a mattress algorithm to ensure effective use of pressure-reducing devices and 3) standardize and improve a positioning tool for all clients.  Outcome and Results: This initiative was from April 2018 to March 2019. The team observed significant positive effects after implementing the change ideas. Over the course of the project, the incidence rates fell from 0.67% per patient day to 0.13% per patient day, surpassing our goal of 0.26%.  Point-of-care Leadership: A secondary goal of the project was to foster leadership at the point-of-care with the help of the formal nursing leadership and management team. The project aimed to provide point-of-care nurses with the knowledge, resources, and opportunities to take leadership roles in the project. Routine unit-level huddles and performance boards were used to engage and empower point-of-care nurses to take leadership roles.

POSTER 6: Resources to Support High Quality Palliative Care in the Community

Susan Blacker, MSW, RSW | Provincial Clinical Co-Lead, Ontario Palliative Care Network (OPCN) 

Session Description

The Ontario Palliative Care Network (OPCN) recently launched the Health Services Delivery Framework (Delivery Framework), a model of care for adults with a life-limiting illness who are living at home or in community settings and their families/caregivers. The goal of the Delivery Framework is for the palliative care needs of patients, families/caregivers to be met in a timely and effective way, allowing them to experience care at home as long as possible, if that is their choice. Importantly, the Delivery Framework includes tailored recommendations for various populations (e.g. First Nation, Inuit, Métis and urban Indigenous peoples etc.).

To support implementation of the Delivery Framework, the OPCN has created additional resources to advance high quality palliative care delivery including the Ontario Palliative Care Competency FrameworkTools to Support Earlier Identification for Palliative Care, and Goals of Care Resources.

This poster will describe these resources in detail.

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