Question 1: How is workplace violence exhibited?
Question 2: What is Bill 168?
Question 3: What are some common responses to bullying or harassment?
Question 4: Why are only a fifth of cases reported?
Question 5: When is it appropriate to take a direct approach when dealing with harassment?
Question 6: What is the first step in a long-term action to address workplace violence or harassment?
Question 7: How is clear communication an important part of assertiveness?
Question 8: Collaborative teamwork includes:
Question 9: Why is self reflection important in assessing your part in bullying or harassment?
Question 10: Being a bully includes:
Question 11: What is the difference between dementia and delirium?
Question 12: Useful strategies to prevent violent behaviour for a person with dementia are: